FAQs

What products do you sell on OneMelo?

We offer a wide range of trending and best-selling products across all categories including electronics, fashion, beauty, home essentials, gadgets, accessories, and more β€” all in one place.

Are the products on OneMelo genuine and quality-checked?


Yes! βœ… Every product listed on OneMelo is carefully selected and quality-checked to ensure you receive genuine items at the best value.

How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location. You’ll receive tracking details as soon as your order is shipped.

What payment methods do you accept?

We accept Cash on Delivery (COD) and secure online payments including UPI, Debit/Credit Cards, Net Banking, and Wallets.

Can I return or exchange my items?

We offer a 14-day return and exchange policy on most items. The product must be unused and in its original packaging. Please refer to our Return & Exchange policy page for full details on the process.

Do you offer returns or replacements?

Yes πŸ‘ If you receive a damaged, defective, or incorrect product, you can request a return or replacement within the specified return period mentioned on the product page.

How can I contact OneMelo customer support?


You can reach us anytime via WhatsApp, email, or our contact form. Our support team is always ready to help you with your queries.